State Farm® Insurance Agent Brenda Flagg
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rebekah P.
October 10, 2025
5
out of
5
rating by Rebekah P.
"Thank you Nate for helping our customer!"
We responded:
"Thank you so much for the 5-star review! ⭐ We're thrilled to hear that Nate was able to help you! At Brenda Flagg Insurance Agency, we're committed to caring for our clients like family, and it's wonderful to know that came through in your experience. If you ever need anything in the future, please don't hesitate to reach out. We're always here for you! Thank you for trusting us with your insurance needs. — Brenda and the team at Brenda Flagg Insurance Agency State Farm Insurance East Syracuse, New York Licensed in Pennsylvania, Vermont, and New York "
B. K.
October 8, 2025
5
out of
5
rating by B. K.
"Sierra Luce and State Farm are amazing. Other insurance companies keep raising prices while these folks are truly consistent. Apart from keeping my car legal for under $25 a month, I got a beacon that detects crashes and can send for help on it's own, plus roadside assistance which means someone will come tow the car to the nearest shop free of charge. The folks there really listen and actually answer the phone when you call. In fact, they will text with you. They offer all other types of insurance as well and make things easy to understand. You can really trust these guys. You will never have a better insurance experience than with State Farm. I saved so much money on my car insurance that I can afford life insurance, with cash to spare."
We responded:
" 🎉 Thank you so much for sharing this amazing review about Sierra and our State Farm agency! I'm thrilled to hear that we've been able to provide you with such great value and service in Vermont! It's fantastic that you're not only saving money on your auto insurance (under $25/month - that's incredible!), but that those savings enabled you to purchase life insurance too. That's exactly the kind of financial peace of mind we love helping our clients achieve! 💙 The fact that you mentioned: Our consistent pricing and personal service The Drive Safe & Save beacon with crash detection and roadside assistance Our accessibility (phone, text, and actually answering!) How we make insurance easy to understand ...means the world to us. We truly do care about our clients like family, and reviews like yours remind us why we love what we do. Thank you for trusting us with both your auto and life insurance needs in Vermont. We're here whenever you need us - whether by phone at (315) 410-7801, text at 3154107801, or stopping by the office! Brenda Flagg Agency State Farm Insurance East Syracuse, New York"
Brent Bovee
October 3, 2025
5
out of
5
rating by Brent Bovee
"I called their office to get auto and renters insurance, and everything went quick and smooth over the phone. Real people answer the phone, and the staff were polite and helpful when I had trouble finding my old insurance information. The price was a less than the other two companies I called, and I'm happy with this, so I'm covered with them now."
We responded:
"Thank you so much for this wonderful review! 🎉 We're absolutely thrilled to hear about your great experience! 🙌 We love that everything went smoothly for you over the phone 📞 and that our team could help you navigate finding your old insurance information. That's exactly what we're here for! 💙 Our staff takes pride in being real people who genuinely care about making the insurance process as easy as possible for you. 😊 We're so happy we could provide you with great coverage for both your auto 🚗 and renters insurance 🏠 at a competitive price! Welcome to the Brenda Flagg Insurance Agency family! 🎊 If you ever need anything or have questions about your coverage, we're just a phone call away at (315) 410-7801. We're here to help! 💪 Thanks again for choosing us and for taking the time to share your experience! ⭐ Brenda Flagg Insurance Agency 📍 306 E 1st Street, East Syracuse, NY 📞 (315) 410-7801 🌐 eastsyracusequote.com "
Mike Vincent
October 3, 2025
5
out of
5
rating by Mike Vincent
"Nate provided quick and friendly service for a mutual customer. Thank you"
We responded:
"Thank you so much for the kind words! 🙌 We're so glad Nate could provide you with quick and friendly service! 😊 We truly appreciate you taking the time to work with us and share your experience. Collaboration makes everything better, and we're grateful for the opportunity to serve our mutual customer together! 🤝💙 If you ever need anything in the future, don't hesitate to reach out. We're always here to help! 📞✨ Thanks again! 🎉 Brenda Flagg Insurance Agency 📍 306 E 1st Street, East Syracuse, NY 📞 (315) 410-7801 🌐 eastsyracusequote.com"
Benjamin Marko
October 3, 2025
4
out of
5
rating by Benjamin Marko
"They r quick and efficient!"
We responded:
"Thank you so much for your kind words! ⭐ We're thrilled to hear that you had a quick and efficient experience with us at Brenda Flagg Insurance Agency. Our team works hard to provide prompt, professional service while making sure all your insurance needs are met. We truly appreciate you taking the time to share your feedback. If you ever need anything or have questions about your coverage, don't hesitate to reach out at (315) 410-7801. Thanks again for trusting us with your insurance needs! Brenda Flagg Insurance Agency 📍 306 E 1st Street, East Syracuse, NY 📞 (315) 410-7801 🌐 eastsyracusequote.com"
Jingtao Wang
September 29, 2025
5
out of
5
rating by Jingtao Wang
"Kristyn is very helpful and patient. She also helps me a lot with my search for potential discounts!"
We responded:
"I am so glad to hear that she’s always checking for discounts to save people money. Great customer service by Kristyn. Thank you for acknowledging that Brenda Flagg agency State Farm insurance East Syracuse, New York "
Carmen Toro
September 26, 2025
5
out of
5
rating by Carmen Toro
"Omg!! I love Kristyn! She is so patient, very good at her job and is very professional with what she does. She helped me with life insurance . I totally recommend her to everyone 🤗🤗🤗"
We responded:
"Than you so much for highlighting Kristyn in my office. I am glad she was able to help you with your life insurance plan. If there is anything that we can do for you please feel free to call Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Jace Volo
September 26, 2025
5
out of
5
rating by Jace Volo
"Nate was very helpful and knowledgeable!!!"
We responded:
"Jace thank you for highlighting Nate for his great customer service. If there is anything else you need please call the office. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Stephanie kohlmeyer
September 26, 2025
5
out of
5
rating by Stephanie kohlmeyer
"Nate was very helpful !!!"
We responded:
"Thank you so much for the great review on my team. Feedback is always appreciated. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Pete Hanuszczak
September 24, 2025
5
out of
5
rating by Pete Hanuszczak
"Great staff that handle everything promptly. Definitely recommend"
We responded:
"Thank you so much pete for the great review on how quick Sierra was to help you get your new ID cards for your vehicle. I love insurance people in East Syracuse, New York. Brenda Flagg agency State Farm Insurance East Syracuse, New York"
Deidre Andrews
September 19, 2025
5
out of
5
rating by Deidre Andrews
"I called State farm to get a copy of my binder. Nate was quick in sending it to me right away. Customer service is always been great!"
We responded:
"Thank you Diedre for the review of our customer service and glad we could help you with your auto insurance needs. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
erika bigness
September 19, 2025
5
out of
5
rating by erika bigness
"Kristyn at the Brenda Flagg agency explained to me the importance and benefit of getting a life insurance policy at my young age. give her a call for your life insurance needs!!"
We responded:
"We’re thankful for your feedback! I am glad you see the importance of life insurance at a young age; however, we can do it as young as 15 days old up to 75 years old. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Brenda Flagg Agency State Farm Insurance East Syracuse, NY 13057"
Steve VanBuskirk
September 18, 2025
5
out of
5
rating by Steve VanBuskirk
"Sierra Luce !! was a pleasure today thanks so much for all the help!!"
We responded:
"We’re honored by your positive feedback! We are glad to help you with that auto insurance. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Jen mcgrady
September 11, 2025
5
out of
5
rating by Jen mcgrady
"Sierra was very nice and helpful in choosing the correct car insurance coverage"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Spread the word to all your friends and family Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Annabella Bigness
September 11, 2025
5
out of
5
rating by Annabella Bigness
"great experience with Kristyn at the Brenda Flagg agency. she made me aware that I could insure my ipad for a really good price. would definitely recommend to call her for any insurance needs."
We responded:
"Thank you, Anna Bella. It is so important to have the correct coverage on your personal items. I’m glad Kristyn was able to help you with that if there’s anything else you need, please don’t hesitate to call the office. Brenda Flagg agency State Farm Insurance East Syracuse, New York"
Sarah Keating
September 9, 2025
5
out of
5
rating by Sarah Keating
"Kristyn was a big help with answering my question."
We responded:
"Thank you Sarah! Making sure new drivers are taken care of and educated on their coverages is important and having parents involved is just as important. This is a critical time to have a local agent to sit and review all coverages."
Michael Smith
September 5, 2025
5
out of
5
rating by Michael Smith
"Nate was very helpful with my questions"
We responded:
"I am happy that Nathan was able to help you with your insurance. Brenda Flagg agency State Farm Insurance East Syracuse NY "
Lori Cook
September 5, 2025
5
out of
5
rating by Lori Cook
"I called Sirra for a quote on Life insurance and she was very informed, knowledgeable, respectful, and polite when speaking to me. I would definitely recommend her to others as she has great customer service skilks."
We responded:
"Thank you Lori. I know Sierra is very passionate about helping our customers understand the need for life. Brenda Flagg Agency State Farm insurance East Syracuse NY"
Ashley Mears
September 5, 2025
5
out of
5
rating by Ashley Mears
"I was so glad we went with u guys Sierra so good and help us with everything we need and with our ? We had and if anyone ask us about car insurance I will tell them to call u guys and ask for her thank u soo much"
We responded:
"Ashley. Thank you for the kind words on our customer service and I am glad we were able to help you with your auto insurance. Brenda Flagg Agency State Farm insurance East Syracuse NY "
Honesty Norquist
September 4, 2025
5
out of
5
rating by Honesty Norquist
"I had a great experience with this insurance company. Kristyn was very helpful and took the time to explain everything I needed to know. She made the whole process smooth and stress-free. The entire office is full of wonderful, helpful people who clearly care about doing a great job. I really appreciate their professionalism and kindness—highly recommend!"
We responded:
"Honesty thank you so much for the review of our office and Kristyn. If there is anything we can do please don’t hesitate to give the office a call. Brenda Flagg agency State Farm Insurance East Syracuse, New York"
Cindy Bauter
September 4, 2025
5
out of
5
rating by Cindy Bauter
"These ladies are the best. Very easy to work with always very pleasant and professional and quick to return calls. I didn’t have to change agencies when I moved. I would highly recommend this agency."
We responded:
"Cindy thank you for the kind words about our great customer service. Just so you know if you move to Pennsylvania or Vermont we can take care of you there too! Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Brian Oakley
August 29, 2025
5
out of
5
rating by Brian Oakley
"Great service at Brenda Flagg Insurance from Sierra!"
We responded:
"Thank you, Brian for the great review on Sierra and her Customer Service. If there is anything else that you need, please don’t hesitate to give the office a call Brenda Flagg agency State Farm Insurance East Syracuse, New York"
Pedro “Reaper” Pagan
August 29, 2025
5
out of
5
rating by Pedro “Reaper” Pagan
"Very nice,polite,good info right away,good communication,fast respond and very respectful.i never had a insurance with state farm before and didn't know it was like this. appreciate there help."
We responded:
"Thank you so much Pedro for the nice review. I’m glad we could help you with your renters insurance and if there is anything else that we can do for you, please don’t hesitate to give the office a call. We’re here for you! Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Daniella Estrella
August 28, 2025
5
out of
5
rating by Daniella Estrella
"I had an excellent experience with State Farm and my agent Kristyn. They were knowledgeable, responsive, and made the insurance process easy to understand. I highly recommend their services!"
We responded:
"Thank you for the going review of Kristyn’s customer service. If there is anything else you need please give the office a call. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Fiona Drake
August 26, 2025
5
out of
5
rating by Fiona Drake
"I am confident you will never find an agent that cares like Brenda Flagg. She is amazing at what she does and she always has her customers best interest. Wouldn’t trust anyone more to protect my assets!! Ps. Thanks Nate for making my payment so quick and easy today."
We responded:
"Thank you so much for Fiona for the wonderful review on our Customer Service. I’m glad we were able to help you with your payment today. If there’s anything we can be of service in the future please don’t hesitate to give us a call. Brenda Flagg agency State Farm Insurance East Syracuse, New York "