State Farm® Insurance Agent Brenda Flagg
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gregorymoore 39560
September 10, 2026
5
out of
5
rating by Gregorymoore 39560
"Very professional and courteous service"
We responded:
"Greg thanks for the 5 star rating. I am glad we were able to help you with your auto insurance when purchasing your car. I am so happy that you trust our agency with the things that are most important to you.
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed to sell auto, home and life in PA, NY and VT "
Tim Streeter
September 1, 2026
5
out of
5
rating by Tim Streeter
"Brenda's office is always responsive and pleasant to work with."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in East Syracuse to know you had such a great experience with us.
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY
Tel: 315-410-7801
Licensed to protect what matters most — Auto, Home & Life Insurance in New York, Pennsylvania, and Vermont.
"
Jerry Beebe
August 28, 2026
5
out of
5
rating by Jerry Beebe
"We so enjoyed working with David Neff for our recent quote. He was very professional and knowledgeable. Thank you for having such a valuable member on your team!!"
We responded:
"Thank you so much for the wonderful five-star review! We’re thrilled to hear you had such a positive experience with my agency and received professional, knowledgeable service throughout the quoting process. We truly appreciate your kind words and your trust in our team. It’s a pleasure to have the opportunity to serve you!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY
Tel: 315-410-7801
Licensed to protect what matters most — Auto, Home & Life Insurance in New York, Pennsylvania, and Vermont.
"
Amanda Innerst
August 28, 2026
5
out of
5
rating by Amanda Innerst
"They were so wonderful! Kristyn got me a quote and took care of all of my concerns in less than half an hour."
We responded:
"Thank you so much for the five-star review! We’re so glad my agency was able to provide you with a quote quickly and address all of your concerns. Providing prompt, helpful service and making the insurance process as easy as possible is very important to us. We truly appreciate your trust in my agency and the opportunity to serve you!
Brenda Flagg Agency
306 E 1st St
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed to protect what matters most — Auto, Home & Life Insurance in New York, Pennsylvania, and Vermont.
"
Rosalinda Hernandez
August 26, 2026
5
out of
5
rating by Rosalinda Hernandez
"Wonderful experience from start to finish! My agent marianna was very welcoming, patient, and helpful when answering all of my questions."
We responded:
"Thank you so much for the wonderful five-star review! We’re so glad you had a positive experience from start to finish. My agency strives to make every conversation welcoming, helpful, and easy to understand, so it means a lot to know you felt supported and had all of your questions answered. We truly appreciate your trust and the opportunity to serve you!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY
Tel: 315-410-7801
Licensed to protect what matters most — Auto, Home & Life Insurance in New York, Pennsylvania, and Vermont."
Maria Darbey
August 26, 2026
5
out of
5
rating by Maria Darbey
"I’m very happy with the service I received from my Marianna! She Was friendly, knowledgeable, and made sure I understood all of my options. Everything was handled quickly and professionally, and I never felt rushed or pressured. Thank you."
We responded:
"Thank you so much Maria for the kind words on Marianna‘s service. I’m glad that she helped you with everything.
Brenda Flagg agency
306 E. 1st St.
East Syracuse, New York
TEL; 315-410-7801
License to sell auto home and life in PA, New York, and Vermont"
LifeOf MooMoo
August 26, 2026
5
out of
5
rating by LifeOf MooMoo
"I had such a great experience working with marianna! She was extremely helpful, professional, and patient throughout the entire process."
We responded:
"Thank you so much for the five-star review! We’re so glad you had a great experience with my agency and found the service helpful, professional, and patient throughout the process. We truly appreciate the opportunity to help with your vehicle insurance and are grateful for your trust in my agency!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY
tel: 315-410-7801
Licensed to sell auto ,home, life in Pennsylvania, New York and Vermont"
melisa fernandez
August 18, 2026
5
out of
5
rating by melisa fernandez
"Brenda is always on point and takes care of services quickly!"
We responded:
"Thank you so much for the five-star review! We’re proud that our agency is able to provide prompt, dependable service and take care of your needs quickly. We truly appreciate your trust in our agency and are grateful for the opportunity to serve you!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed to sell auto, home and life in PA, NY and VT"
Chris Nielsen
July 30, 2026
5
out of
5
rating by Chris Nielsen
"Kristen always does a great job."
We responded:
"Thank you Chris. I am glad that Kristyn was able to help you with your boat insurance. Be safe on the waterways!
Brenda Flagg Agency
306 E 1st St
East Syracuse NY
Tel:315-410-7801
Licensed for auto, home, boat and life in PA, NY & VT"
Melissa Hall
July 20, 2026
5
out of
5
rating by Melissa Hall
"Marianna and Kristyn have been wonderful. I needed to make a few changes on short notice, and they went above and beyond to help me! Thank you for getting back to me so promptly"
We responded:
"Thank you so much for your wonderful review! We’re thrilled we could help you with your vehicle change on short notice. Your kind words mean a lot, and we’ll be sure to pass along your appreciation to Marianna and Kristyn. We’re always here if you need anything else! 🚗✨
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed to sell Auto, Fire and Life in PA, NY and VT "
Zhiwen Sun
July 14, 2026
5
out of
5
rating by Zhiwen Sun
"I never thought it's so easy to get it done as a new employee and renter to move-in with a renter insurance. Kristyn is a good guy and she helped me get through all what I need to provide and finished setup efficiently. I now got my copy of policy already."
We responded:
"Thank you so much for the great review. We’re really glad getting your renters insurance set up for your new place was quick and easy especially with everything that comes with starting a new job and moving. Kristyn will appreciate the shout out and we’re happy she made the process clear and efficient so you could get your policy documents right away. If clearer need anything at all as you settle in we’re here to help.
Brenda Flagg Agency
306 E 1st St
East Syracuse, NY
Tel 315-410-7801
Licensed to sell auto, fire and life in PA, NY, & VT "
Sam
July 10, 2026
5
out of
5
rating by Sam
"Krystin made getting insured completely painless. She took the time to understand where I'm at in life and what coverage actually made sense for me."
We responded:
"Thank you so much for the kind words! We’re thrilled Krystin made the process feel easy and took the time to understand your needs. It means a lot to hear the coverage we helped you choose made sense for where you’re at in life. If you ever need anything, we’re here!
Brenda Flagg Insurance Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed for auto, home and life in PA, NY & VT"
Kenna Cummings
July 8, 2026
5
out of
5
rating by Kenna Cummings
"I spoke to David Neff on the phone and he got my account reinstated very quickly after being abroad for a semester! Price is way better than I was expecting too :)"
We responded:
"I am glad David was able to help you get your renters policy reinstated quickly. I was glad to hear price came in better than you expected. If there’s anything else we can do for you please don’t hesitate to give the office a call.
Brenda Flagg Agency
306 E 1st St.
East Syracuse,NY
315-410-7801
Licensed for auto home and life in PA NY & VT
"
Patrick Bullion
June 26, 2026
5
out of
5
rating by Patrick Bullion
"Always great seeing Brenda and Kristen. They answer every question in layman's terms and project future concerns"
We responded:
"Patrick: Thank you so much for those kind words. The insurance maze is crazy however I want everyone to know simply what they have and how to protect the now and the future. Look forward to our next two year meeting. "
robert Frateschi
June 26, 2026
5
out of
5
rating by robert Frateschi
"Great service"
We responded:
"Thank you Robert. Glad to know the team was able to help you with your auto insurance
Brenda Flagg
State Farm Agent
East Syracuse NY"
Kinuyo Paddock
May 20, 2026
5
out of
5
rating by Kinuyo Paddock
"Had a fantastic experience working with Brenda Flagg! I needed auto insurance quickly, and they delivered on both speed and price. They found me a highly competitive rate that was significantly lower than what I was paying elsewhere. The whole process was smooth, professional, and stress-free. Highly recommend her to anyone looking for great coverage without the hassle!""
We responded:
"Thank you so much for your kind words! I’m thrilled to hear you had a fantastic experience working with me. As a licensed agent in NY, PA, and VT, I strive to provide fast, competitive, and hassle-free service to all my clients. It was a pleasure helping you find great coverage at a price that works for you. I truly appreciate your recommendation and look forward to assisting you again in the future!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed for auto, home and life in PA, NY & VT"
Mike Herron
May 11, 2026
5
out of
5
rating by Mike Herron
"Always great customer service and eager to help when I call - for any reason"
We responded:
"Mike thank you for the review. I am glad my team was there to help you.
Brenda Flagg Agency
306 E 1st St
East Syracuse NY
Tel:315-410-7801
Licensed in PA,NY and VT"
Samuel Hansen
May 5, 2026
5
out of
5
rating by Samuel Hansen
"The team at State Farm is amazing and they are all so helpful and friendly especially Kristyn my rep. They listen to your every need, build true connection to make you feel like family and do their best to get you the best rates they possibly can. I felt very welcomed and taken care of. I could not recommend them enough. Loving State Farm."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Kristyn and the entire State Farm team made you feel welcomed and well cared for. Building genuine connections and finding the best rates for our clients is what we strive for every day. Your kind words mean a lot to us, and we truly appreciate your recommendation. We're grateful to have you as part of the State Farm family!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed in Auto, Fire and Life in PA, NY & VT "
James Trainer
May 1, 2026
5
out of
5
rating by James Trainer
"Kristyn was a great help. I needed a copy of my boat insurance card and she was able to get it out the next day for me to have before the season opener! She is awesome!"
We responded:
"Thanks so much for the kind words and for taking time to leave a review Kristyn will be thrilled to hear this. She works hard to make sure things get handled quickly especially when you’re up against a deadline like a season opener. And yes, we do offer the boat insurance and we’re always ready to help you with ID cards policy documents and anything you need to get on the water with confidence. Thanks again for choosing the Brenda Flagg Agency.
Brenda Flagg Agency
306 E 1st
East Syracuse NY
Tel: 315-410-7801
Licensed for auto, home, boat and life insurance in PA, NY, & VT"
Randall Proctor
April 23, 2026
5
out of
5
rating by Randall Proctor
"Kristen is wonderful to work with, she is very knowledgeable and responds promptly. Highly recommended for your insurance needs!"
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that Kristen was knowledgeable and prompt in helping you. We truly appreciate your recommendation and would be happy to help anyone who needs insurance guidance—please feel free to reach out to our office anytime.
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed for Auto, Home and Life in PA, NY and VT "
Michael Cwirko
April 15, 2026
5
out of
5
rating by Michael Cwirko
"SPOKE WITH KRISTEN WHITEHEAD , SHE DID AN EXCELLANT
JOB , GOT ME WHAT I NEED VERY QUICKLY AND A VERY POLITE PERSON TO DEAL WITH"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kristen provided you with excellent service and was both efficient and polite. We'll be sure to pass along your compliments to her. If you need anything else, please don't hesitate to reach out!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed for Auto, Home and Life in PA, NY & VT "
Dustin Matthews
April 6, 2026
5
out of
5
rating by Dustin Matthews
"Brenda is great, she makes sure she collects all the information needed to get you the right plan and makes sure to communicate with you through the whole process. 10/10"
We responded:
"Dustin:
Thank you so much for your kind words! I’m glad I could help you find the right plan and keep you informed throughout the process. Your feedback means a lot to me, and I’m here anytime you need assistance!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed for Auto, Home and Life in PA, NY, & VT"
Nicole Jackson
April 3, 2026
5
out of
5
rating by Nicole Jackson
"I had a very pleasant experience with Brenda Flagg's team, specifically Kristyn. She was able to immediately solve my auto insurance needs but also followed up on my life and home insurance needs as well. It was effortless and I appreciate the attention to detail."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kristyn was able to provide you with such a smooth and attentive experience across your auto, life, and home insurance needs. We pride ourselves on delivering effortless service and attention to detail, and it’s wonderful to know that reflected in your experience. Please don’t hesitate to reach out if you need anything else in the future!
Brenda Flagg Insurance Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed for Auto, Home and Life in PA, NY and VT "
Jim barker
March 27, 2026
5
out of
5
rating by Jim barker
"Everyone at the office is great. They are always very fast and efficient with any task I've asked them for. Highly recommend"
We responded:
"Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. Our team works hard to provide fast, efficient service, so it means a lot to hear that reflected in your visits with us. We’re grateful for the opportunity to help and look forward to being here whenever you need us.
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY
Tel: 315-410-7801
Licensed for Auto, Home & Life in PA, NY & VT "
Fred Grabbatin
March 23, 2026
5
out of
5
rating by Fred Grabbatin
"Had a mishap on thruway a tire came flying out of nowhere and landed in front of vehicle. Adjuster came and did a quote i took the car to the repair shop and got it repaired all went well."
We responded:
"Thank you for sharing your experience with us. That must have been a really frightening moment with the tire suddenly coming out in front of you. We’re relieved to hear that the adjuster was able to provide a quick quote and that your car was repaired smoothly. If you ever need any further support or assistance, please don’t hesitate to reach out. Wishing you safe and peaceful drives ahead!
Brenda Flagg Agency
306 E 1st Street
East Syracuse, NY 13057
Tel: 315-410-7801
Licensed to sell auto, home and life in PA, NY and VT"