State Farm® Insurance Agent Brenda Flagg
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rambling Twit Productions
April 16, 2025
5
out of
5
rating by Rambling Twit Productions
"I worked with Fiona who made sure I understood everything completely before even talking about signing any paperwork. I highly recommend Brenda and her people if you're looking for honest and easy to work with insurance."
We responded:
"Thank you so much for the great review! I am so glad that Fiona was clear about explaining everything about the insurance; it can be a little much. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Tom Marko
April 16, 2025
5
out of
5
rating by Tom Marko
"I worked with Sierra at Brenda Flag Insurance and it was an absolutely wonderful experience. We dealt with a car that was not insured and one that needed insurance transferred from another state. She made it very easy. Sierra has a great personality and her expertise was exceptional. All was done quickly and efficiently. I highly recommend this agency."
We responded:
"Tom thank you for the review. I am so glad that Sierra made it easy to take care of the car insurance. Sometimes moving to another state is stressful so I am glad we made it easy for you Brenda Flagg Agency State Farm Insurance East Syracuse "
Victoria White
April 11, 2025
5
out of
5
rating by Victoria White
"Sierra from this state farm agency gave me a great quote and am happy to do business with this state farm family. Thank you!"
We responded:
"Thank you Victoria! I am so happy that Sierra was able to help you switch your auto over to State Farm. Welcome to the family! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Mike Carl
April 11, 2025
5
out of
5
rating by Mike Carl
"Super fast service within minutes"
We responded:
"Mike thank you so much for the review! Getting ID cards to go to DMV is important. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Joe Davis
April 9, 2025
1
out of
5
rating by Joe Davis
"Nothing but a crooked insurance agent. Don't trust this branch. Find a reputable state farm agent that will help and not just raise prices with no notifications and try to make additional charges just to get more money. I have never had a worse experience than this agent. Been with 4 different state farm agents in this past, this has made me never go back to state farm."
We responded:
"Joe I am sorry you feel this way and that you have been to 4 different agents in the past. If you would like to talk more about this please give the office a call so we can talk Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Michael Arndt
April 7, 2025
5
out of
5
rating by Michael Arndt
"Kristyn is the most helpful person and makes every experience enjoyable! Huge thanks to always being there for what life throws your way."
We responded:
"Thank you Michael! I am glad Kristyn was able to help you in planning for the future. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Kim Eichhorn
April 2, 2025
5
out of
5
rating by Kim Eichhorn
"Fiona was excellent and answered all my questions ."
We responded:
"Kim thank you so much for the review. I am so glad that Fiona was able to answer all your questions about auto liability and more. Welcome to State Farm Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Claesen Wyckoff
March 28, 2025
5
out of
5
rating by Claesen Wyckoff
"Helpful, kind, personable, knowledgeable, everything I want from an insurance agency. Sierra was incredible!"
We responded:
"Claesen I am glad Sierra was able to help you in your home closing! Enjoy your new home. Thanks for the glowing review! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Danny Montague
March 26, 2025
5
out of
5
rating by Danny Montague
"Sierra was very informative and helpful. Couldn't have had a smoother transition"
We responded:
"Dan thank you for the kudos on Sierra’s service. Glad that she was able to transition you over to our agency and State Farm. Welcome to the family! Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Rhonda Ferraro
March 26, 2025
5
out of
5
rating by Rhonda Ferraro
"Since I have switched my insurance to Brenda Flagg State Farm insurance it has been wonderful. All questions are answered and they offer so much more that I will be considering down the road Rhonda Ferraro"
We responded:
"Rhonda thank you so much for the kind words about the office. We do have lots of policies that would protect your families. Look forward to taking care of all your insurance needs Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
John Marx
March 19, 2025
5
out of
5
rating by John Marx
"Fast reinstatement service Greatly appreciated"
We responded:
"Thank you John! I am glad you are heading back to NY, we are here for all your insurance needs. Thank you for being a long time customer❤️ Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
carlos adrian
March 19, 2025
5
out of
5
rating by carlos adrian
"In my line of work I deal with many many insurance companies. Not all insurance companies are created equal....I must say without any hesitation Sierra is in my opinion one of the top insurance agent whom I have the pleasure to deal with. she is cordial, efficient and knowledgeable. We need to replicate these qualities in all aspects of business. Thank you !"
We responded:
"Carlos thank you so much for that glowing review of Sierra! I agree with you, the qualities my team has to help our customers is outstanding! What a world that would be if we could duplicate them in every service organization. I believe we do have the best at the Brenda Flagg Agency! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Hauling Zamhleithang
March 14, 2025
5
out of
5
rating by Hauling Zamhleithang
"Thank you so much Fiona Drake!! You the best person"
We responded:
"Thank you for highlighting Fiona! She is able to help you with all your insurance needs. Brenda Flagg Agency State Farm Insurance East Syracuse, NY. "
Edward Kowalik
March 13, 2025
5
out of
5
rating by Edward Kowalik
"The staff is always knowledgeable on what your calling for. Very happy with our state farm company"
We responded:
"Thanks Ed for those nice words. My team is very knowledgeable in the insurance world. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Gregorymoore 39560
February 19, 2025
5
out of
5
rating by Gregorymoore 39560
"Very professional and courteous service"
We responded:
"Greg thanks for the 5 star rating. I am glad we were able to help you with your auto insurance when purchasing your car."
Joe Rosaschi
February 19, 2025
5
out of
5
rating by Joe Rosaschi
"Brenda and her team (Sierra), are wonderful. They really helped me save money. Not lying* …… my car got stuck in snow today and Brenda’s assistant, Sierra, helped shovel and remove my car from its stuck location. These people are great insurance representatives and even better people!"
We responded:
"Thank you Joe for your trust in our agency! We pride ourselves on excellent customer service. Even getting your vehicle out of the snow. We go above and beyond! That’s just what we do here! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Ray Demers
February 19, 2025
5
out of
5
rating by Ray Demers
"Fiona spent quality time with me on the phone to State Farm Claims Dept acquiring answers that had been asked and not responded to to date. She was persistent with the claims rep and got them to commit to when they would pick up my car at the tow yard and bring it to Romano Toyota Collision Service (by end of day 2/19/25) Also acquired a direct phone number to Morgan Williams, my assigned rep to my claim. I’d asked her for her number previously and she didn’t provide it. Fiona eased the frustrations I had in dealing with claims automated system which leaves a lot to be desired as a customer! That a go Fiona, great job. Thanks, Ray"
We responded:
"Thank you so much Ray for the great work that Fiona did to help you through this tough time. Sometimes claims even get it wrong in the processes so I am glad she was able to help you get clarity. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Mary Ross
February 18, 2025
5
out of
5
rating by Mary Ross
"Sierra Luce, my agent from State Farm, gave us excellent service by explaining in detail the new policies for our cars and home that we decided to purchase. She was very friendly and answered all of our questions. I would highly recommend her as an agent!"
We responded:
"Thank you Mary for highlighting Sierra in my office. I am glad to hear that she takes good care in explaining everything and answering all your questions. Brenda Flagg Insurance Agency State Farm Insurance East Syracuse, NY "
Charlene Esslinger
February 13, 2025
5
out of
5
rating by Charlene Esslinger
"Fiona helped me with some "stuff" and I really appreciated her expertise. Thank you"
We responded:
"Charlene, thank you so much for the great review. I know you have had lots of stuff going on , glad we could help! Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Donna Malboeuf
January 15, 2025
5
out of
5
rating by Donna Malboeuf
"Sierra was so polite, efficient and helpful assisting me with my questions on the previous insurance cancellation form. She was also great at returning my phone inquiries and emails. Thank you all so much for offering me great policies at even greater prices. So happy to be a part of the State Farm Family."
We responded:
"Donna than you so much for the great review of our office and Sierra. I am glad she was able to help you switching your insurance over to State Farm. I officially welcome you to the State Farm family. I look forward to meeting with you soon. Brenda Flagg Insurance Agency State Farm Insurance East Syracuse, NY "
tyera white
December 31, 2024
5
out of
5
rating by tyera white
"Quick response, and great customer service."
We responded:
"Thank you, Tyera for a great review. We try to be quick and responsive to our customers. Thank you for acknowledging that. Brenda Flagg agency State Farm Insurance East Syracuse, New York"
Erin Muench Rushford
December 31, 2024
5
out of
5
rating by Erin Muench Rushford
"After calling a few different insurance companies i went with State Farm. Not only did they provide me with a great quote for insurance, after i accepted they got me an even better rate! There staff was amazing with following through and communication wich is key for me when choosing who to do business with! I highly reccomend them to anyone looking for top notch service and insurance!!"
We responded:
"Thank you Erin for the great review of my team and the office. Communication is key when it comes getting the right coverage! Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Craig Kimball
December 12, 2024
5
out of
5
rating by Craig Kimball
"VERY helpful, patient, and knowledgeable. When she says “I’ll get back to you” she does - immediately if not sooner. A pleasure to work with!"
We responded:
"Craig thank you for the review! I am glad that Fiona was able to help you with your insurance and attentive to the follow through. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Megan Leffew
December 11, 2024
5
out of
5
rating by Megan Leffew
"I have known Kristyn for many years and her knowledge and devotion to her job and clients is incredibly refreshing! She will go above and beyond to make sure you get the proper coverage at a very fair rate!"
We responded:
"Megan, thank you for the glowing review of Kristyn. She is dedicated to the customers. We do pride ourselves on great customer service. Brenda Flagg Insurance Agency State Farm Insurance East Syracuse, NY "
Caelinn Drake
November 26, 2024
5
out of
5
rating by Caelinn Drake
"Fiona made getting renters insurance so easy! I didn’t even have to do a thing! She was the perfect person to work with! 10/10 experience!!!!!"
We responded:
"We’re thankful for your feedback! I am so glad that Fiona was able to help you with your renters insurance. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "