State Farm® Insurance Agent Brenda Flagg
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carol Zach
June 11, 2025
5
out of
5
rating by Carol Zach
"Nathan was extremely helpful and nice when I was having a problem making a payment. I always appreciate State Farm's world class service!"
We responded:
"Thank you so much Carol for acknowledging our world class service. Nathan is new so I’m glad he’s providing that service that you have grown accustomed to. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
John Rose
June 10, 2025
5
out of
5
rating by John Rose
"I called for a quote for auto/home insurance and spoke with Sierra. What a delightful personality! She was exceptionally helpful, knowledgeable and professional. She was able to answer all my questions and got my quote to me within minutes of ending our conversation. I was totally impressed!"
We responded:
"Thank you, John for giving such a glowing recommendation for Sierra and her customer service truly appreciate the kind words. If there’s anything we can do please don’t hesitate to reach out to our office. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Jeff Newbery
June 10, 2025
5
out of
5
rating by Jeff Newbery
"Thanks very much to Kristyn for the excellent service and honest guidance she provided. She is the perfect example as to why I’ve been a State Farm customer for over forty years."
We responded:
"Thank you, Jeff for the acknowledgment of Kristyn‘s great customer service and thank you for being such a loyal customer to State Farm. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Robin Dry
June 9, 2025
5
out of
5
rating by Robin Dry
"I called Brenda Flagg State Farm today and spoke with Fiona. She was great; she was knowledgeable and articulate in answering my questions. She is one example of the wonderful service at the Brenda Flagg agency. Thank you Fiona!"
We responded:
"Thank you so much for acknowledging Fiona‘s great customer service. I truly appreciate when customers give the team lots of credit because they are the heart of the Brenda Flagg agency. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Ashley Slater
June 4, 2025
5
out of
5
rating by Ashley Slater
"i worked with Nate he was great !"
We responded:
"Thank you so much for highlighting Nate. We look forward to working with you in the future. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Nick Martusevich
June 3, 2025
4
out of
5
rating by Nick Martusevich
"Kristyn at State Farm has been amazing to work with! She made the insurance process simple and stress-free, taking the time to explain everything clearly and find the best coverage for my needs. Her professionalism and friendly attitude made all the difference. Highly recommend her for anyone looking for great service and peace of mind!"
We responded:
"Nick Thank you for your feedback! We’re glad to hear you had a positive experience with Kristyn. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback! Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Donna Carl
June 3, 2025
5
out of
5
rating by Donna Carl
"Fiona called me back on Monday. She was pleasant and informative. She sent me the follow up e-mail as promised."
We responded:
"Donna, thank you for the glowing review of Fiona’s great customer service. I am glad that she was able to answer all your questions in a timely manner. We look forward to servicing your insurance needs in the future. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
John Decker
May 28, 2025
5
out of
5
rating by John Decker
"Brenda and Kristyn have been super over the years to work with. They recommend great solutions and are there to help with questions very quickly! Also the State Farm product seems the best in the industry to me. Even Patrick Mahomes has convinced me!"
We responded:
"John thank you for the review. I believe State Farm is the best in the industry. Thank you for highlighting Kristyn and her customer service. Appreciate your business! Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Aiden Howe
May 28, 2025
5
out of
5
rating by Aiden Howe
"Helpful and efficient"
We responded:
"Thank you so much for the 5 stars. Love working with you too Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Melissa Harkavy
May 27, 2025
5
out of
5
rating by Melissa Harkavy
"Ive been a customer with Brenda for years and always returned for her team’s stellar customer service. They are always super responsive and informative, and they make the process so easy. I love that I can call them up and always receive a helpful answer. Fiona was especially amazing today! She walked us through our policy renewal and she even found a few discounts for us."
We responded:
"Melissa thank you so much for the great review and highlighting Fiona! I am pretty proud of our customer service! Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Frank Giarrusso
May 27, 2025
5
out of
5
rating by Frank Giarrusso
"Thanks to the fantastic team at the Brenda flag state farm agency. My customer was able to take a spot delivery of their vehicle with minimum notice Brenda’s team is there to take care of you and they will. Thanks everybody."
We responded:
"Thank you so much for the great review Frank. I’m glad we were able to help our mutual customer. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
frank fowler
May 23, 2025
5
out of
5
rating by frank fowler
"Kristan, your my favorite State Farm rep. Always expedient in servicing my accounts and bringing to my attention new products. Have a great weekend. FRANK"
We responded:
"Thank you so much for the kind words Frank. We do focus on discounts and savings where possible with our customers auto and home insurance. Thank you for being one of our customer Brenda Flagg State Farm Insurance East Syracuse "
Nikki Henry
May 23, 2025
5
out of
5
rating by Nikki Henry
"Always helpful and fast to respond!"
We responded:
"Nikki Thank you so much for the review. I am glad the team was able to provide you with fast and great customer service. Thank you for being a loyal customer. Brenda Flagg Agency State Farm Insurance East Syracuse NY "
Jim Ball
May 20, 2025
5
out of
5
rating by Jim Ball
"Professional and an unusually stress free experience for dealing with an insurance company."
We responded:
"Thank you Jim for the kind words. We try to make sure it is stress free! Brenda Flagg Agency State Farm Insurance East Syracuse,NY "
Susan Kimber
May 20, 2025
5
out of
5
rating by Susan Kimber
"Great people at this State Farm.... always nice and supportive and knowledgeable. Always go above and beyond..."
We responded:
"Thank you so much Susan for your kind words. We always try to exceed expectations. Thank you for being a loyal customer. Brenda Flagg Agency State Farm Insurance East Syracuse, NY"
Andrew Martin
May 19, 2025
5
out of
5
rating by Andrew Martin
"Great, fast service. Really appreciate the quick turnaround!"
We responded:
"Andrew, thank you so much for the nice words about our customer service and getting things done quickly for you Brenda Flagg Agency State Farm Insurance East Syracuse, New York"
Matthew Marko
May 19, 2025
5
out of
5
rating by Matthew Marko
"Sierra Luce was able to quickly produce the homeowners insurance paperwork needed for my mortgage and was very responsive to questions."
We responded:
"Matthew. Thank you for the kind words on Sierra’s service. Enjoy your new home! Brenda Flagg Agency State Farm Insurance east Syracuse, NY "
Kyle Payne
May 19, 2025
5
out of
5
rating by Kyle Payne
"Sierra was able to quickly get my quotes for multiple cars and multiple policys. Ezpz."
We responded:
"Thank you so much Kyle for the google review. I am glad that she was able to help you with your quote on your vehicle and love the picture. Brenda Flagg Agency State Farm Insurance East Syracuse, New York "
Milton Spaights Sr
May 15, 2025
5
out of
5
rating by Milton Spaights Sr
"Verry professional and friendly"
We responded:
"Thank you so much Milton! We are so happy when we can help our customers when they purchase new vehicles. Enjoy your van! Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Lea Dodd
May 14, 2025
5
out of
5
rating by Lea Dodd
"Always great working with Flagg agency"
We responded:
"Thank you so much for the kind words. We are known for our great customer service. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Makena Raife
May 12, 2025
5
out of
5
rating by Makena Raife
"Sierra was a pleasure to work with!! She was so informative and provided quick and efficient information! I highly recommend working with her. Amazing service! Thank you!"
We responded:
"Thank you so much for the kind words on Sierra. I am glad she was able to help you transfer your insurance to our office. Brenda Flagg Agency State Farm Insurance East Syracuse NY"
Jessica Carson
May 8, 2025
5
out of
5
rating by Jessica Carson
"Sierra was great. She was able to get me new home owners, life and car insurance quick at a better rate than my current. They are very responsive at this office which is a breath of fresh air to be able to actually contact a customer service rep!"
We responded:
"Jessica I am glad Sierra was able to help you with getting your home insurance taken care of today. I know you have your family protected with the life insurance. I look forward to a long lasting relationship. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
Alexander Houck
May 7, 2025
5
out of
5
rating by Alexander Houck
"She was truly a professional! She went above and beyond what I needed and answered my questions over and over with amazing clarity"
We responded:
"Alex I am so happy that Kristyn was able to help you transfer your insurance over to State Farm. I am glad she was able to answer all your questions. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "
April DeRosa
May 6, 2025
5
out of
5
rating by April DeRosa
"Shopped a less expensive auto insurance rate and Fiona was super helpful and responsive. Made the process easy!!"
We responded:
"April I am glad Fiona was able to help you to switch your auto and home over State Farm. I look forward to meeting you. Brenda Flagg Agency State Farm Insurance East Syracuse, NY. "
Rambling Twit Productions
April 16, 2025
5
out of
5
rating by Rambling Twit Productions
"I worked with Fiona who made sure I understood everything completely before even talking about signing any paperwork. I highly recommend Brenda and her people if you're looking for honest and easy to work with insurance."
We responded:
"Thank you so much for the great review! I am so glad that Fiona was clear about explaining everything about the insurance; it can be a little much. Brenda Flagg Agency State Farm Insurance East Syracuse, NY "